• What does the name Lumitoro mean?

Lumitoro [ˈlumi toh’-ro]

Lumi [ˈlumi], from the Finnish word for ‘snow’

Toro [toh’-ro], from the Spanish word for 'bull'.

Designer Roberto Chaves sought a name for the brand that would express both his Finnish and Spanish heritage. The juxtaposition between the delicate snow of Finland and the strong bull of Spain are not only reminiscent of the brand and its creator, but honor both his Finnish mother and his Spanish father.

  • What is 3D printing?

The actual definition:

‘3D printing or Additive manufacturing[1] is a process of making a three-dimensional solid object of virtually any shape from a digital model. 3D printing is achieved using an additive process, where successive layers of material are laid down in different shapes.[2] 3D printing is also considered distinct from traditional machining techniques, which mostly rely on the removal of material by methods such as cutting or drilling (subtractive processes).’ source: Wikipedia


  • How do you make jewelry using a 3D printer?

Lumitoro is pioneering the use of 3D printing in jewelry, using the technology in various stages of the creation process to produce beautiful, wearable works of art. Please read our 3D Printing for Jewelry section for more insight into how Lumitoro leverages this game-changing technology.


  • How do I know what bracelet size fits me?

Measure your wrist at the thinner part of it, then add 2.54cm/1” to get your wrist size.
Womens (adult) bracelet size char:

α (alpha) 165 mm, 6½”

β (beta) 178 mm, 7”

γ (gamma) 190 mm, 7½”

δ (delta) 203 mm, 8”

ε (epsilon) 216 mm, 8½”


  • What’s your return policy?

Lumitoro offers a 30-day return policy as long as the piece and its packaging is in its original condition and free from damage. Any deterioration such as scratches or visible wear will automatically void the possibility for a refund of the full purchase price. To qualify for a refund, the piece and packaging must be returned to us within 30 days from the original date of purchase. Should our inspection find no signs of damage, a full refund will be issued to the purchaser using the original payment method.

  • What payment methods do you accept?

Lumitoro accepts all major credit cards through Paypal.

  • How are shipping charges calculated?

Shipping charges are calculated based on the size and weight of the order and the destination country.

  • When will my order arrive?

Your order’s arrival date will depend on the destination country and the length of time Customs requires to clear your order for shipping. Please note: If the piece you ordered is not in stock, we require a production time of 5-6 weeks, in addition to shipping time.

  • Can I get my jewelry gift wrapped?

Unfortunately, not at this time but we are looking to add this feature in the near future and will let you know.

  • Tell me more about the cute dog!

Lumitoro’s official mascot, Ratita, is the furkid of Lumitoro founder Roberto Chaves and Lumitoro’s Head of Marketing, Nova Borg. She spends the work week in meetings with other cute canines and takes her owners on long walks through the forest on weekends and holidays. Her beautiful face, playful nature and endless supply of cuddles get the team through the stressful periods characteristic of launching a new company. Ratita is voted Employee of the Month, every month.

  • Has your jewelry been featured in any magazines?

Launched during Stockholm Fashion Week in November 2013, Lumitoro has since been featured in a growing number of fashion and jewelry industry blogs and media. View the complete and updated list of Lumitoro media coverage.

  • How do I become a Lumitoro reseller?

We are actively looking for Lumitoro resellers in countries around the world. Retailers who wish to set themselves apart and represent a jewelry brand as unique and trendsetting as the women it was created for, are encouraged to contact sales@lumitoro.com for further information. We look forward to hearing about your business and to discussing the impact Lumitoro can have on its success.

  • Where can I find you on social media (Facebook, Instagram, Twitter, Pinterest, etc.)?

Our goal is to ignite conversation with the women who choose to embrace Lumitoro Jewelry as a statement brand. We want to hear from you, experience your Lumitoro moments and be inspired by your stories. Connect with us on social media and let’s start sharing:


  • Is the jewelry heavy?

The weight of a Lumitoro jewelry piece is dependent on the type, design and materials used. The larger pieces, such as the Stickii necklace, have a nice weight that impart a profound feeling of quality.

Each piece has been tested on the necks, wrists and fingers of discerning women. Only after we earn their approval and enthusiasm is a piece made available for sale.

  • How do I care for my Lumitoro jewelry?

Lumitoro Jewelry is currently available in materials including sterling silver, raw bronze, nylon, stainless steel with bronze infusion, matte black stainless steel and titanium. Gold is available on special order. Recommended jewelry care is based on the materials used in production. Please visit our Jewelry Care page for more information.

  • What stores carry the Lumitoro collection?

Though you can purchase Lumitoro directly through the website, we are actively selecting retailers to carry the Lumitoro brand around the world. View the list of retailers currently carrying the Lumitoro collection.

  • In what materials is Lumitoro jewelry available?

Lumitoro Jewelry is currently available in materials including sterling silver, raw bronze, nylon, stainless steel with bronze infusion, matte black stainless steel and titanium. Gold is available on special order. We select materials based on how well their properties work with a design. For this reason, some designs will not be available in certain materials.

  • Is the jewelry hypoallergenic?

Lumitoro makes every attempt to ensure the materials used in its jewelry are hypo-allergenic, including the earring backings. All jewelry is nickel-free.

Please note: “Bronze jewelry often contains copper, which will turn your skin green whether you have an allergy or not. Bronze and copper turn your skin green because when the copper reacts with your sweat and the acids from your skin, it produces copper chloride. Copper chloride is a green substance that then rubs off on your skin. If you are prone to sweating, your bronze jewelry will definitely turn your skin green. This chemical reaction can also be prevented by painting any part of the jewelry that comes in contact with your skin with clear nail polish.”

Source: ehow.com

  • Who does your amazing product and model photography?

What a great question! Our product and model photography is the exclusive work of Lumitoro founder and chief designer, Roberto Chaves. A professional photographer with over a decade of experience in both product and portrait photography, Roberto’s work has been commissioned by brand names like IKEA and featured in leading magazines including Canon’s global catalogues.